People Love Hearing How Right They Are

People Love Hearing How Right They Are

It’s a line from the TV series, The Americans. In season 3, episode 3 FBI agent Stan Beeman is asked about his past undercover work where he infiltrated a white supremacist group. The colleague asks him how he was able to succeed in that assignment. Stan tells him you just keep on telling them what they want to hear, over and over and over again. Then he utters the great line, “People love hearing how right they are.”

Years of coaching people -mostly high performers ’cause they’re the ones most focused on getting better – have shown me how true it is. I’ve had a few non-high performers who resisted the process of coaching because they mostly wanted to hear how good they already are. Well, they thought they did until I challenged them to look more closely in the mirror and stop making excuses.

When we hear how right we are, we can avoid thinking about how wrong we might be. So I get it. The urge to constantly feel good about ourselves is real. It sure beats feeling bad about ourselves. But that’s the trouble with modern culture – the assumption that it feels bad to realize we can do (or be) better! It’s a lie though and most of us likely know it because we’ve felt tremendous pride in growing and improving ourselves.

Not Everybody Finds Value In Being Challenged – No Matter How Much Care Is Displayed

In 2007 a book was published that provided one of the biggest challenges to me – Competing on Analytics: The New Science of Winning. I loved that book because it challenged many things for me. It was invigorating. Immediately I started viewing business – the business I was operating – through a different lens. My curiosity soared, which is saying something because I was already driven by questions.

My experience with that book helped me better understand what had – up to that point – been a lifelong pursuit of seeking challenges. Challenges to my assumptions. Challenges to my perspectives. Challenges to what I had already learned.

It had begun from years of studying with older men about the Bible. Working hard to derive whatever wisdom could be passed on. Asking questions. Looking for areas where I could grow and improve. Turns out there weren’t any areas where I couldn’t grow or improve. 😉

In my 20s I developed a habit that was foreign to the industry where I worked. The business plan. I wasn’t involved in the startup world. I was mostly involved in more turnaround work – taking an existing enterprise from one level of success to a higher level. I began to write detailed, in-depth business plans to answer questions I’d ask about the organization I was involved in. I’d spend hours digging for the truth – looking for facts and evidence from which to draw conclusions.

3M was a premier company at the time. Not that they’re not today, but I knew some employees of 3M and it was clear their company was on the bleeding edge of innovation and fact-finding. These were the days of Jack Welch’s General Electric, and I became a big fan. Those two enormous companies – 3M and GE – were very instrumental in my quest to challenge myself.

This was my professional life in the early 80s.

By 1982 I was beginning to gain some insight into how others viewed being challenged. I was forming my own leadership philosophy – and my own business viewpoints on how to best build, organize and grow an organization. The more people I hired the more apparent it became that the ideal candidate for my style of leadership were people who most enjoyed being caringly challenged. Heavy on the descriptor, caringly. Which in my mind didn’t mean soft-pedaling, but meant you had to have the other person’s best interest at heart.

I learned the hard way that sometimes it didn’t matter how much I cared. The other person sometimes had no interest in being challenged. I sought answers to find out why. Sometimes it seemed the other person simply had little or no experience with the sensation. Sometimes I could explain. Sometimes I couldn’t. I realized I had years of experience, from my earliest memory, of older folks challenging me. It dawned on me that I never felt picked on, competed with or anything else negative. These old folks wanted me to be better. I was thankful they were willing to invest time and effort into me but truthfully – I was driving the bus. I was seeking them out at every turn. And they were always willing, but it was me making the first move. Always.

At some point during a lunch with an older mentor, I learned their perspective – one previously unknown to me. After more questions and a lot more listening, he offered me a piece of encouragement that was delivered more like a statement. I was in my 20s. He was in his 80s. “You’re one of the most strategic thinkers I’ve encountered. Your willingness to question yourself and others is rare. You’re way ahead of the game because you seek answers and you’re willing to listen. Old guys enjoy passing it on to young guys who crave the wisdom.”

There it was – he was expressing what I was finding out in my hiring and leadership. He was craving people willing to be challenged. I was being that guy for him. At least I was one guy like that for him.

Through the years in my professional and personal life I learned more and more about how many people in my life weren’t concerned with learning or being challenged. Most simply wanted to be told they were doing great. I’ve spent decades attempting to crack that code – whatever code it may be that can unlock a person’s desire to see in themselves something better. It’s not an indictment on how well they’re currently doing. It’s more about reaching for something even better!

That’s why my wife has told me for decades, “You expect too much. I’m not sure they (whomever we might be talking about) can do any better!”

Such ideas were foreign to me. What do you mean they can’t do better? How is that even possible? Can’t we all grow and improve?

There’ve been times when I questioned it, but not for long. I always revert back to my default point of view, we can all grow and improve. But I’ve learned that not everybody is interested. Even more, I’ve learned that I don’t have the skills or ability to convert the uninterested into the interested. It seems to me that people either crave the challenge or they don’t.

The Closed Mind

For years I fixated (and attempted to figure out) why people didn’t crave what I was craving. The person with a closed mind couldn’t have been that way always…else they wouldn’t have learned anything. So at what point did they decide, they’d had enough learning…enough growth? Years of pondering haven’t provided me with any answers. Mostly, I concluded that people seemed to feel threatened. Instead of hearing about growth and improvement, they chose to hear “I’m not good enough.” It was perspective and it couldn’t be more different than how I saw the world. Or myself in it.

It’s not about being a contrarian. For me, it’s about not yet having reached the pinnacle. Ever. There are always new heights. Unrealized potential. Even if only incremental.

Over time I’ve been convinced by people closest to me – namely, my wife – that I may see in people what they’ll never see in themselves. But I don’t know how to unsee it. I don’t know how to resign myself to the fact that somebody half my age who thinks they have all the answers can find quantum leap growth if they’d only ask some questions and seek some answers. That if they’d venture into the land of pursuing wisdom – trying to figure things out – that there are a few older guys who might be thrilled to help them.

I’m slow to resign myself to the fact that many people – may be most people – just love being told how right they already are. And to be left alone in their self-esteem.

Time, Perspective & Learning How Wrong I Was

So I’m purging possessions in pursuit of a more modest lifestyle. Not that I’ve ever embraced an extravagant lifestyle, but I’m following my urge for a much simpler, plainer life. During this purge, I’ve come across mounds of paperwork. Letters. Notes. Documents of all sorts. I’ve managed to throw away well over 90% of it, but in kinda/sorta going through it, some documents have reminded me of past events where I wish I’d have made different choices and taken different actions.

For the past few days, I’ve thought about my regrets sparked by going through all these documents and I had an epiphany. After all, I am just a man in search of an epiphany.

Now that some time has passed and I’m no longer the same person I once was – hopefully, I’m better – I can look back and realize a few simple things resulted in my wrong decisions. One is pride. It’s always enemy #1. Two is failing to be true to my convictions. In almost every case that was sparked by the first one, pride. Pride will cause compromise. It will help you do things you might not otherwise do. Those two things sum up the overwhelming majority of regrets I have about my own behavior.

There are many things I’d do differently now that I’m older. And wiser. But when you’re 20, you don’t have the perspective or wisdom of an old man. You don’t have it when you’re 40 either. 😉

Life is a learning journey and I’ve learned a lot. It could easily be argued that had I not made those mistakes I wouldn’t be who I am today. Some would say that would be an improvement. (smile) But the journey of our life helps forge us into who we are – and who we’re becoming.

I’ve been wrong about so many things along the way, but I’ve learned. I am not who I once was. It’s not a Jekyll and Hyde kind of change, but it’s more of morphing into an improved (I hope) version of myself. I’m a better old man than I was a young man. I would hope to grow better still.

Mostly, I’ve learned to let go of pride…the kind best described as ego. The pride I’m hanging onto is the pride of wanting to do better. The desire to improve and forge new ground in accomplishment. The pride of knowing I’m giving good effort toward accomplishment. The pride of getting better. But ego is melting away, which wasn’t easy as a younger man. Young men are filled with ego. Some old men, too. But life has a way of showing you who’s boss and there’s a resignation that accompanies growing older. A resolve. It’s a good thing. If you’re older, and you learn it. I am. And I have.

Growth Doesn’t Happen Because You’re Already Right

Growth happens because you don’t yet know, but you learn. Or you haven’t yet figured it out, but you’re working on it. Or because you learn you’re wrong, which prompts you to learn what’s right. Or at least…more right.

Storms. Challenges. Being shown you’re wrong. Correction. This is the stuff of personal growth.

I don’t know your journey. I only know my own. My past, like yours, is in the books. It’s done. Over. Correct and fix what you can. Let the rest of it go. But leverage it for study, research, and figuring out the present and the future.

Today belongs to us. We can lean into hearing how right we are or we can lean toward wisdom and welcome the challenges that question whether we’re right or not. Those people and moments where we’re compelled to stop and think. And wonder, “Do I have this right?” More importantly, moments where we can display our dedication to figuring out whether or not we’ve got it right – and making real-time adjustments to our choices and actions.

Proverbs 26:12 “Do you see a man who is wise in his own eyes? There is more hope for a fool than for him.”

Philippians 2:3 “Do nothing from rivalry or conceit but in humility count others more significant than yourselves.”

Thankful To Teachers, Mentors & Old Heads

The highlights of my own growth and improvement resulted from hours and years spent with people willing and able to help me. People dedicated to my growth.

I now know that my pursuit of these people resulted in extraordinary outcomes that otherwise would have never happened. I sought out older, wiser men. I confessed my wondering. I asked questions. I shut up and listened. I learned. Taking it all in.

It started when I was a pre-teen and persisted until I began to lose these men to death. There were half a dozen or so who towered above the others. All were a decade, or two, or three ahead of me. Without them, I’m not who I am. My growth is largely due to their influence and instruction. And their caring challenges for me to step up and get better. My failures are all my own.

They’re all gone now. The original guys.

But I’ve sought out a few new ones along the way. Sadly, none can replace the guys who journeyed so many years with me. But I figure it’s how life goes. Old chapters give way to new ones. Yet to be written. So I’m busy writing…and hope to encourage you to keep writing your story, too. Let’s make it better. Always better.

Randy Cantrell

God protected me

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How Many Cigarettes A Day Is Your Loneliness?

How Many Cigarettes A Day Is Your Loneliness?

Psychology Today says this about loneliness…

Loneliness is the state of distress or discomfort that results when one perceives a gap between one’s desires for social connection and actual experiences of it.

First off, I’m not a psychologist. I’m a lifelong student in human behavior and psychology, but that hardly makes me an expert. But I notice things. I notice people. I notice my own behavior. I’m in good touch with my feelings, even though I don’t always love how I’m feeling – or know how to go about altering them as quickly as I’d like.

Like now.

Did you know that according to one BYU researcher, extreme social isolation can have the same negative impact on health as smoking 15 cigarettes a day? If that’s extreme isolation, then I wonder what moderate isolation – or moderate loneliness – produces. The equivalent of smoking how many cigarettes a day? Do you suppose we could equate our degree of loneliness – feeling isolated – with a specific number of cigarettes smoked in a day? Curious minds would like to know.

The research makes a distinction between isolation and loneliness. Isolation is objective. Loneliness is subjective. You can measure isolation. It’s hard to gauge the subjective feeling of being lonely. No matter, most of us just know whether or not we’re lonely.

ZingInstruments.com has a list of the top 20 songs about loneliness. See if you agree with their list. I’ve not researched it enough to argue with it.

‘Only The Lonely (Know the Way I Feel)’ By Roy Orbison
‘You’re Gonna Make Me Lonesome When You Go’ by Bob Dylan
‘So Lonely’ by The Police
‘Space Oddity’ by David Bowie
‘Lonely Boy’ by The Black Keys
‘Lonely’ by Tom Waits
‘Eleanor Rigby’ by The Beatles
‘Pictures of You’ by The Cure
‘I’m So Lonesome I Could Cry’ by Hank Williams
‘Tired Of Being Alone’ by Al Green
‘Lonely Avenue’ by Ray Charles
‘The Loner’ by Neil Young
‘Are You Lonesome Tonight?’ by Elvis Presley
‘Boulevard of Broken Dreams’ by Green Day
‘How to Fight Loneliness’ by Wilco
‘Cactus’ by The Pixies
‘I Wish You Lonely’ by Morrissey
‘Lonely Girl’ by Weezer
‘Lonely People’ by America
‘Solitary Man’ by Neil Diamond

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There are lots of songs, poems,  and stories about loneliness. Because it’s such a universal sensation. More chronic for some than others.

I’ve examined my own loneliness for as long as I can remember. Even though I’m an introvert I’m not anti-social. I’ve never been extremely isolated. I’ve never really been isolated. Even during the shut-down days of the pandemic, I was with my wife. I jokingly say of my introversion and need to get away at times, “I’m just looking for a big rock to crawl under.” That’s much less about loneliness and more about my personal need to be left alone.

Sidebar, your honor. I wish some people had a greater capacity for observation and soft skills. See if you can relate to this. Think of people in your life who have little to no awareness of how others are wired. They go about their business treating everybody identically the same, as much as possible. That person who is extroverted or wants to be the most popular person around, works the crowd like a politician and then often – in my life – declares how we need more social interaction. But their constant intrusion in my life, which I politely (okay, sometimes not so much) grin and bear, saps my strength unlike anything else. Trust me, I know how to give off a vibe that even a blind person could sense. But these poor folks don’t seem to pick up on it. I’ve watched it closely all my life and my conclusion hasn’t changed. They’re not watching for it. In me, or anybody else. Watch them closely. Those folks who work a room. Appearing to befriend all comers. Notice something if you will. It’s not about the people they greet. Or interact with. It’s about them. They don’t notice the effect they have on you because they’re not thinking about you. They’re in it for themselves.

Let’s talk about noticing. Or not. And about our own loneliness.

Philippians 4:6-7 “Be anxious for nothing, but in everything by prayer and supplication, with thanksgiving, let your requests be made known to God; and the peace of God, which surpasses all understanding, will guard your hearts and minds through Christ Jesus.”

Randy Cantrell

P.S. Happy 7th Birthday to Road Rash Roy, grandson #4 – grandchild #5. Otherwise known as “End of the Line” in grandkids. 😉 He and I are planning to strike this pose today sans the mud. And helmet.

Road-Rash-Roy

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Turning Life Upside Down Is Good, When One Side Is Done

Turning Life Upside Down Is Good, When One Side Is Done

Our soon-to-be 42-year-old son created this book when he was in grade school

Someday. Too often we declare we’ll do things “someday.” Well, somebody is here. The little boy who wrote this book is now a grown man, husband, father of 3, and business owner.

Let’s talk about turning life upside down intentionally because we know that one side of life – our existing life – is done!

Randy Cantrell

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Purge, Simplify & Persist: The High Value of Sacrifice

Purge, Simplify & Persist: The High Value of Sacrifice

Inside Info: As I’m recording today’s episode, it’s July 17, 2022 (Sunday), and day 5 of COVID. 

“Dreams do come true, if only we wish hard enough. You can have anything in life if you will sacrifice everything else for it.”  ― J.M. Barrie, Peter Pan

“Sacrifice is a part of life. It’s supposed to be. It’s not something to regret. It’s something to aspire to.”  ― Mitch Albom, The Five People You Meet in Heaven

Sacrifice, in the context of what’s happening in my life at the moment, is simply surrendering a possession. Sacrifice isn’t throwing something away. Discarding is unburdening yourself from something. Willfully, maybe even joyfully, separating yourself from something. That’s not sacrificing. That’s easy. Sacrifice is hard.

The physical purge isn’t the bodily kind, but it is physical. Specifically for us (me and my wife), it’s about our house and our stuff. It’s about over 4 decades of accumulation, gathering, storing, and collecting.

“Simplicity is the ultimate sophistication.” — Leonardo da Vinci.

“A little simplification would be the first step toward rational living, I think.”  — Eleanor Roosevelt

Yes, it feels pretty rational to me. But mostly, it feels glorious. Liberating. Easier.

The problem is the process is anything but liberating. Or easy. Or glorious. It’s hard, difficult, arduous, and drudgery! I hate it because it’s so hard.

Everything is hard until it’s easy. 

Do you know when it gets easy?

When you start.

“Don’t make the process harder than it is.“   — Jack Welch

Jack was a brilliant guy. I was a fan.

Early last week I contracted COVID. We’re weeks into purging our house to prepare for what might come next. I only mention that because it created only a slight adjustment in my schedule, likely providing me with new opportunities to come in contact with the virus. Rhonda and I have both managed to steer clear of it. Until now. She’s still negative, thankfully.

I bought a dolly from Sam’s Club. A dolly that likely had been handled by dozens of filthy hands before I laid my mitts on it. You can never really know, but it’s a decent working theory. Besides, it’s an opportunity to declare that I went to get a dolly and came home with a dolly…and COVID. And suddenly, my purging came to a halt. Kinda sorta.

COVID issues didn’t completely stomp things down for us because Rhonda continued to list things for sale, go through various areas of the house and I engaged in moments (and I do mean, moments) of lugging stuff from one spot to a different spot. I leaned into my loss of appetite to lean up physically. In the first 4 days, I figured I consumed about 1,000 calories. I found myself within 20 pounds of a goal weight I’ve had for the past decade. We’ll see if I can follow Jack’s advice and not make the process harder than it is.

Sacrifice. Throwing something away.

The difference isn’t the next destination of the thing, but in the value you place on the things you’re parting with. So it doesn’t matter if you’re selling them, donating them, or trashing them.

In 2018 Bruce Springsteen did an interview where he discussed his mental health challenges. Referring to a 1982 incident that happened while he was driving across the country, he stopped in Texas. Something happened. He’s not quite sure what. Or why. But he had a mental break. He said this about the experience, “All I know is as we age, the weight of our unsorted baggage becomes heavier… much heavier. With each passing year, the price of our refusal to do that sorting rises higher and higher.”

Physical stuff (baggage) and emotional stuff (or mental baggage) both weigh us down. And quite often, they’re connected. People ascribe emotions and feelings tethered to possessions. For me, the more I’ve sacrificed – surrendered – physically, the more liberating it’s been mentally and emotionally.

Easton Pays Me One Dollar

As I began purging weeks ago some things were easy to part with. I didn’t even think much about it. Or I instantly thought, “Yeah, let’s get rid of that.”

The deeper I dove into the process, the more I wanted to see how deep I might be able to dive. It’s not a freakish phenomenon really. You’ve likely experienced it in your own life. During my teen years, Dr. Pepper was my favorite beverage. I’ve never had a drink of alcohol. Never taken an illicit drug. Conviction and faith drove my choices, but at a practical level, I never wanted to surrender my mental faculties to anything. I need more brain cells than I have, so it never made sense to risk the ones I have. Well, for some reason I went without a Dr. Pepper for a week. A week turned into 2, then 4. At some point, it had been a year since I had consumed anything with carbonated water in it, including a Dr. Pepper. What had begun as a short-term exercise in deprivation grew into a contest to see how long I might be able to go. That same mental exercise kicked in for me during the purging as I wondered what every good limbo artist questions, “How low can you go?”

When I’m done I’ll honestly be able to have my possessions – all my possessions including my clothing – in one very small bedroom. Okay, that excluded my car. 😉

I’m envious of the duffle bag. The ability to have everything I own fit in a duffle bag. I could aim for that I suppose, but there’s no need really. After all, I admitted to you long ago that practical minimalism was the pursuit, the process. And I don’t want to make the process harder than it is.

Luke 12:15 “And He said to them, “Take heed and beware of covetousness, for one’s life does not consist in the abundance of the things he possesses.”

Randy Cantrell

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Old Men, Old Love & Old Life

Old Men, Old Love & Old Life

I will never be an old man. To me, old age is always 15 years older than I am.     – Francis Bacon

It’s a common viewpoint. We’re surrounded by people younger and older. Never mind those younger folks. Concentrate on the older ones and you realize, “I’m not so old.” What you fail to understand is that you may be deluded. 😉

One of my favorite quotes about age is by E.W. (Edgar Watson) Howe, a journalist, writer, and novelist. In 1919 he published Ventures in Common Sense, so you know he was our kind of guy.

A young man is a theory, an old man is a fact.    – E. W. Howe

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Neil Young was in his mid-20s when he wrote and recorded the song, Old Man. Now, he’s 76 and officially old. He’s likely far older than the old man who was the caretaker on the ranch he bought back in the early 1970s. “24 and there’s so much more.” But you never know. Plenty of musicians – and others – have never made it to old age.

Another great song about old folks is by Five For Fighting.

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Father’s Day was a few weeks back. It was the 70th Father’s Day for my dad who will turn 99, Lord willing, in September.

Rapper Valee (no, I do not listen to rap, but I found this quote by him, which tickled me)…“I’m an old man. A big weekend for me is Home Depot and a Caesar salad.”

I looked it up and he’s only 33. I don’t know the context of the quote. I can’t imagine a hip-hop rap artist incorporating those sentences into a song though. But I’m old. What do I know?

We’re talking about old men ’cause I’m not an old woman. Have you seen this hubbub with Matt Walsh, who did a documentary, “What Is A Woman?” It’s a fascinating thing to behold and proves how far modern culture has descended into…well, I don’t even have a word for whatever it is, but it’s not good. It certainly isn’t wise or helpful.

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I know what a woman is, but I’m not one so I can’t claim a full understanding of that perspective. I have been married to a woman for going on 45 years. So I’ve got that going for me!

Jon Buscall is a friend from Sweden. He’s a photographer. And a worthwhile Twitter follow as evidenced by this tweet.

Jon Buscall Tweet

Randy Cantrell

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