OK, We’re Good, Right? – Season 2021, Episode 2

“Are we good?” I ask.

There hadn’t been any tension. No drama. No strife. But there had been a bit of quiet. And how could you know if it was caused by the pandemic or something else? Well, you couldn’t. Unless you ask. So I did.

“Yes, of course,” was the reply. A 15-minute phone conversation followed, catching up on a few things. Each of us reinforced to the other that we’d just not been in touch like either of us desired because the pandemic had completely thrown us off our rhythm. One last time, before we hung up, I said, “OK, we’re good, right?” Confirmation came immediately. “Of course, we’re better than good.”

I hung up the phone and wrote the phrase, “OK, we’re good, right?” Truth is I had already been thinking quite a lot about how people – all of us – are prone to surmising.

supposing that something is true without having evidence to confirm it

When I was pretty young I became keenly aware of people’s obsessions with other people. Maybe something prompted it, but I don’t remember anything specific. Just a bunch of things – various situations where I’d observe people who’d make assertions about people without having any facts or evidence. It was likely the language that got my attention because I’ve always had this weird fascination with words. Especially the words people use. “I’ll bet he…(fill in the blank on what they were thinking).” Lots of people would say that about somebody.

During my early teen years, I was particularly irked with what we now call “fronting.” People pretending. I naturally found pretentious people unpleasant. Mostly, I was intrigued by why people would so desperately care what other people thought about them that they’d be fake.

Couple these two colliding youthful observations about people and I grew increasingly perplexed by why people weren’t just forthright with each other – and why people wouldn’t behave more honestly with each other. Besides, I’d grown up hating strife and tension. Unlike what I saw in many adults – avoiding facing it or confronting it – I was naturally wired to find out the problem because it seemed to me you couldn’t fix something without first knowing what was wrong. Making peace seemed to demand to get to the crux of the matter so you could find some common ground so everybody could move on.

I’ve learned through the years that sometimes people may think I’m insecure about whatever relationship we’ve got. “Are we good?” likely smacks of “he’s feeling insecure about our relationship” to some. I don’t always word it that way, but in spite of knowing how it may sound to some, I’ve also learned that the same people who may feel I’m taking aim at my own insecurity about our relationship feel that way no matter how I make the inquiry. I know because I’ve asked. 😀

Then, there are those of us who ask a lot of questions because of our desire to know. Some of us are more naturally curious than others. It’s why for decades I’ve often told people, “I know what I know, but I don’t know what you know.” The only conversations that I hate – after the fact – are those where I feel like I’ve talked too much. It happens more frequently than I’d like and I’m constantly reminding myself to be quieter.

I’m genuinely interested. Well, let’s be completely honest. I’m genuinely interested when I’m talking to somebody I really want to talk with. There’s only a small percentage of people in whom I’m not that interested. Self-absorbed, full of themselves types. Know-it-all, smartest-person-in-the-room types. I find myself lacking even a small amount of curiosity about such types, but I’m fairly interested in most people. I’m the guy who will not likely give up on the conversation until after 2 or 3 uncomfortable questions – made only uncomfortable by the person’s not being forthright to answer. NOT, by my asking some uncomfortable questions. Before I got out of high school I had learned some people are just uncomfortable talking about themselves. So I’d press on in hopes they’d grow more comfortable. Most do. Some don’t.

One point of today’s show is that surmising we do. 

The stories we tell ourselves about others. Last time we talked a bit about self-delusion and our ability to lie to ourselves. But today it’s about our ability to tell ourselves lies about others. Well, to be fair, things that might be lies. We just don’t know. And mostly, we don’t take the time or trouble to find out.

Evidence-based leadership wasn’t known by that term when it first dawned on me that in business I needed to follow evidence coupled with my intuition. I’m intuitive. Very much so. Subtle cues don’t go unnoticed. I wasn’t yet 30. I was running a retail company and had a direct report who I had a good intuition about. Months into hiring him something happened. I caught him at work with some marijuana. It was the early 1980s. I wasn’t naive to marijuana, but this man was a number of years older than me and I remember being so disappointed not just in him, but in myself. For failing to know I had hired a guy with such a lack of character to be that irresponsible at work. And he was part of my leadership team, making it all the more dreadful. At that moment, I remember looking for books and advice from mentors on how I could incorporate evidence more in my own leadership. It was my first real “gotcha” moment where my intuition had let me down. So I felt.

The Internet wasn’t around yet so I remember looking for books, magazine articles, or anything else I could on how to improve how I was seeing things. And people.

People hadn’t been a real problem because of my habit of asking lots of questions and doing my best to figure people out. But, as I had now learned, people can fool you.

I had thought better of him. Not worse.

Things Aren’t Always What We Think

I used to say, “Things aren’t always as they appear” until I realized that appearances vary. Some things are exactly as they appear or seem. Some aren’t. But we all form opinions and judgments – the things we decide to think.

The evidence can range from non-existent to flimsy to rock-solid.

Maybe this year we can collectively do better at avoiding surmising things about each other. Maybe we can extend more grace, compassion and understanding to one another.

Let’s at least try.

Everything Is Hard, Until It’s Easy – Season 2021, Episode 1

Today’s show was prompted by an email from a new listener who asked if I had any episodes giving “my story.” Well, I didn’t have the heart to tell him this entire podcast is pretty much “my story,” but I know what he meant.

Hopefully, this is my not-so-boring effort to provide him, and YOU, a bit more context about me. But as always, this isn’t about me, but it’s about US. All of us, who have an interest in leaning more and more toward wisdom…while simultaneously leaning further and further away from our own foolishness.

Mentioned in today’s show, as a resource for those who care to learn more, is RandyCantrell.com.

I hope you enjoy this show. And I hope collectively and individually we devote ourselves to making 2021 a year where we live better lives.

You Have To Be Totally Tired Of Who You Are (Season 2020, Episode 15)

He lost 75 pounds in 3-1/2 months. He admits it wasn’t likely the ideal way to do it or the ideal timeframe. But he was sick and tired of being sick and tired. Here’s what he did:

1. Gave up soda and sugar
2. Ate oatmeal every morning
3. He ate grill chicken every day and premade enough for the week, his only veggie was broccoli
4. When he got too tired of chicken he ate eggs instead
5. He ate special k bars for sweet cravings (high glycemic but it worked for him)
6. He did eat fruit but his overall calories were under 1500 calories a day
7. He was hungry at night so he would go to bed early
8. He avoided dairy and went to almond milk
9. He did not go to the gym but he did walk and run

I saw his video about a year ago and for some reason, it popped up in my YouTube feed again so I watched it again. He’s just a good ‘ol boy trying to get better. The minute he said it, I instantly remembered watching this a year ago – because it’s such a true statement.

Lots of folks who are smarter than me had said it. We all know it’s true. In our own lives. In the lives of others.

“We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change.”                   – Dr. Henry Cloud

Our slimmed-down country boy says it in a way I can completely understand.

“You have to be totally tired of who you are.”

Why would I be totally tired of who I am?

Let me count the ways. 😉

Self-awareness is the ability to see yourself clearly and objectively through reflection and introspection.

That’s how an article at PositivePsychology.com begins. The title of the article is, “What Is Self-Awareness and Why Is It Important? [+5 Ways to Increase It].”

Social media is overrun with people disparaging the opinions or viewpoints of others when it comes to YOUR life. It goes well beyond the seemingly wise admonition to ignore the haters. It presupposes that everybody has the ability and desire to see themselves accurately and that each of us is able to do that without any help. It also foolishly holds that none of us benefits from listening to others.

The truth is we all struggle to accurately see ourselves or to face the realities of ourselves. We likely lean toward thinking too highly of ourselves, or too lowly. It’s too easy for us to overestimate or underestimate ourselves. Accuracy is difficult. Others can help provide just enough perspective where we’re able to more accurately see ourselves. If we choose to ignore their help, it hinders us. We need the insights, experiences, and observations that others can provide.

But not just anybody can do that for us.

Those with whom we’re fully safe serve us best. These are the people who only want our best. They have no other agenda. They don’t want to live our lives for us. They don’t want to make our choices for us. They simply want us to do the right thing by helping us make the wisest choice that will help us be our best. They love us enough to challenge us, nudge us, push us, question us, support us, and do whatever else they can to help us move forward. If we choose to ignore or banish these people, we do so at our own peril.

Self-awareness is not a solo pursuit. It demands we make wise choices in who surrounds us.

That’s a critical component to succeed in growing tired of who we are when who we are has become destructive or detrimental to being our best.

Recently we learned that a business hero to many – Tony Hsieh, founder of Zappo’s – was living a life most of us knew nothing about. Virtually every major news publication, including the Wall Street Journal, has written pieces that reveal Hsieh had a serious drug addiction. According to multiple accounts, he banished those who attempted to help him correct his poor behavior, choosing instead to surround himself with people who would support anything he chose to do – common behavior for drug addicts. Sadly, Hsieh’s story ended as so many do…with his death.

During this pandemic, there have been a number of other sad stories where people have died at their own hands. Mental health is, thankfully, gaining more and more attention as we’ve seen too many people fall into depression and despair. I’m certainly not able, or willing, to pass judgment on people in such cases and I only use them to make the point that self-awareness and improvement demand a degree of being tired of the status quo – but it also requires a clear enough mind (free of drug abuse and addiction and also free of mental illness) to face, in the most healthy way possible, the pain of our present state. Enough pain to compel us to consider making different – aka *better* – choices!

The Dunning-Kruger Effect

The pandemic and the Presidential election have both proven how valid this is. As Psychology Today says, “The Dunning-Kruger effect is a cognitive bias in which people wrongly overestimate their knowledge or ability in a specific area. This tends to occur because a lack of self-awareness prevents them from accurately assessing their own skills.”

Last year Jeff Haden, one of my favorite Inc. contributors wrote an article entitled, Here’s How to Tell Within 5 Minutes If Someone Isn’t as Smart as They Think.

Writes Jeff…

That’s because wisdom isn’t found in certainty. Wisdom is knowing that while you might know a lot, there’s also a lot you don’t know. Wisdom is trying to find out what is right rather than trying to be right. Wisdom is realizing when you’re wrong, and backing down graciously.

Some are certain the pandemic is a hoax. Others are certain if they contract COVID 19 they’ll die.

Some are certain Donald Trump won the election. Others are certain he’s the worst thing to happen to humanity since Adolf Hitler.

Now, some are certain the COVID 19 vaccine is going to a lifesaver. Others are positive that their family will never take the vaccine.

It seems we’ve leaned further and further away from wisdom and more and more into being dead sure that we’re right. Even though certainty goes from one extreme to the other, rarely are we pausing long enough to wonder, “If both extremes are certain, does that mean both are right? Might both be wrong?”

How can such a wide gap exist in certainty?

The Dunning-Kruger Effect. That’s how. And it’s not about being confident. Or sure about things. It’s about being open enough to consider things before you reach certainty. It’s about embracing questions – or at least not resenting questions – as you navigate your decisions, choices, and actions.

Truth will withstand tough scrutiny. So will wisdom.

Defiance is another enemy of growth and self-improvement.

Our stubborn refusal to listen, question, discuss, consider, and think don’t serve us well. Defiance is our stubbornness fueled by anger. Or bitterness. Or some other negative emotion. 

Defiance isn’t the fuel for self-improvement. Or wisdom. It’s destructive.

So how does pain serve us? The pain of facing the reality that we’re now unhappy with ourselves?

Lately, I’ve been looking more deeply into heart issues. Not cardiac stuff, but spiritual stuff. The Bible-view of our heart, our mind. That place where we reason things, believe things, ignore things, disbelieve things. That place from which flows who we are, which is based on what we choose to do.

The Biebs posted this over at Instagram just a few days ago, “What you do doesn’t define who you are.” I share what commenter Jake Callanan said, “Yes it does actually.”

If what you do doesn’t define who you are, then what does?

There’s a sermon in the Bible delivered by Jesus. Even non-Bible readers know about the Sermon on the Mount.

Matt. 13:1-9, 18-23 “On that day went Jesus out of the house, and sat by the sea side. And there were gathered unto him great multitudes, so that he entered into a boat, and sat; and all the multitude stood on the beach. And he spake to them many things in parables, saying, Behold, the sower went forth to sow; and as he sowed, some seeds fell by the way side, and the birds came and devoured them: and others fell upon the rocky places, where they had not much earth: and straightway they sprang up, because they had no deepness of earth: and when the sun was risen, they were scorched; and because they had no root, they withered away. And others fell upon the thorns; and the thorns grew up and choked them: and others fell upon the good ground, and yielded fruit, some a hundredfold, some sixty, some thirty. He that hath ears, let him hear.”

“Hear then ye the parable of the sower. When any one heareth the word of the kingdom, and understandeth it not, then cometh the evil one, and snatcheth away that which hath been sown in his heart. This is he that was sown by the way side. And he that was sown upon the rocky places, this is he that heareth the word, and straightway with joy receiveth it; yet hath he not root in himself, but endureth for a while; and when tribulation or persecution ariseth because of the word, straightway he stumbleth. And he that was sown among the thorns, this is he that heareth the word; and the care of the world, and the deceitfulness of riches, choke the word, and he becometh unfruitful. And he that was sown upon the good ground, this is he that heareth the word, and understandeth it; who verily beareth fruit, and bringeth forth, some a hundredfold, some sixty, some thirty.”

This matters because it determines whether or not we become tired of who we are – when what we are isn’t good. Not all hearts – or minds – are the same. Not all of them are good, or wise enough to recognize the need for a change. Some people lack self-awareness, wisdom, or sobriety. And it may be due to their own self-will and defiance. Or it could be due to mental illness or substance abuse. There is a reason it’s so difficult to convince people who abuse substances or who suffer a mental illness that they need help.

So many among us are roaming about aimlessly lost in drug use and/or mental illness that they simply are unable to see themselves in the nose-dive that’s apparent to the sober people observing their lives. Like the drunk who thinks he’s perfectly capable of driving safely, they suffer delusions. Their detachment from truth and reality has skewed their ability to get tired of who they are. The result? They lack the desire to make a change that just might save their life.

I’ve yet to see anybody who harbored bitterness and defiance ever reach the positive place required to be totally tired of who they are in order to grow, change, and improve. Growth, self-improvement, and improved wisdom demand a humility that only sober people can fully embrace. Defiant, bitter, and angry people tend to spend more time thinking they’ve been victimized by others. The line of people who have suffered wrong forms to the left. We’re all in that line. Humility affords us the opportunity to escape that line so we can busy ourselves making changes that will make us better.

Let’s talk about these pronouns. YOU have to be totally tired of who YOU are.

This isn’t about you being totally tired of who somebody is. 

Well, you can be tired of somebody’s poor, foolish, or self-destructive behavior, but it won’t do you or them much good.

So it’s best to just sit down, hold that mirror in front of your face and look intently to see yourself as you really are. That’s the hard part – seeing yourself as you really are. This is where we all have to leverage the power of others. We need people in our life who care so deeply about us they’re willing to tell us what we need to hear. Willing to teach us what we need to learn. Willing to serve us no matter what. All because they have our best interest at heart. Not for any other reason.

That’s who the safe people are. People who can help us figure out if we are or should be totally tired of who we are.

Then there are the unsafe people – like the ones who made fun of the guy who lost all the weight. By making jokes about how he looked pregnant, it got him to see something. Of course, he already knew he needed to drop some weight. Their comments didn’t give him a sudden flash of insight, but they did serve to inspire him. Maybe it was an “I’ll-show-you” kind of inspiration. Whatever it was, he described it as provoking him to instantly be totally tired of who he was…so he set about to change. He made up his mind to do something about his weight. Nobody else could do it for him.

He could have made a different choice.

Anger. Resentment. Bitterness. Defiance. Sadness. Depression. Blame. He could have hugged it out with any or all of those when those co-workers poked fun at him.

Instead, he chose to face what he already knew was true. As he says in his video, he knew they were right. He didn’t blame them. He opted to blame himself for letting himself get so out of shape. Accepting responsibility for his current state helped him accept responsibility for changing it. When others could have hidden behind resentment, he chose to step forward, taking on the challenge to control his own destiny by doing something about it.

His refusal to just accept his current state as some new norm prompted him to chase improvement.

We have those same choices. All of us.

No matter what our current problems may be. Weight. Career. Fitness. Money. Relationships. Plugin whatever ails you and it’ll fit. Accept your current state and continue down a negative or destructive path. Or, accept that your current state can be changed if you’re willing to take matters into your own hands. He’s right – until we’re sick and tired of being sick and tired, we’ll continue to remain sick and tired.

The Dr. Cloud quote needs to be emblazoned in our mind…

“We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change.”                   – Dr. Henry Cloud

Pain. Let’s wrap this up thinking about the pain because that’s the impetus for this change – growth and improvement. If there is no pain, we’re not likely going to change anything. Of course, millions of people are blocking out the pain with drugs, alcohol and all kinds of illicit and immoral behavior in hopes they can keep running from their pain. But like a shadow that follows them everywhere they go, they can’t outrun the pain. Sadly, they wind up making the pain worse and worse. Wasted lives. Horrific lives that serve no positive purpose in their own life or in the lives of others.

The Bible calls it the “root of bitterness.” It’s how many people opt to feel about their own need to grow, improve – to change! They hate those who try to help them. They hate even more those who aren’t trying to help but to hurt (like the co-workers making fun of the guy’s weight). They’re totally tired of others, not their own shortcomings, or failings, or weaknesses. They focus more on what others “do” to them instead of focusing on what they can do for themselves. Their pronouns are them and they, not me. The irony is that by refusing to focus on their own need for growth, improvement, and change they’re behaving with colossal selfishness.

Are you in touch with your pain? The pain of something you know you can change if you’ll just make up your mind?

Are you blaming that pain on others who really aren’t responsible for your situation, but you’d like to think they are?

Are you deflecting that pain away from your own responsibility in order to stop feeling so badly? Are you searching for solace in feeling like a victim?

Perhaps you’re tired of being the victim and you’re totally tired of who you are as a victim. Lean hard into that pain so it can fuel your desire to at long last do something about it.

Others may have their own desires for your best but until you want it for yourself, nothing matters! First, you must do it for yourself because it’s your life. You alone will answer for the life you’ve lived. What others have done to you, or for you will not excuse you from facing the reality of your own choices, behaviors, words, and actions.

Permit me to leave you with a few tips that might be helpful.

Step One

Be thankful. Be exhaustive in your attempts to be thankful. See how many things you can list or name. When you think you’ve reached the end, keep going. Figure out what else you have to be thankful for. Make sure people are your first thought.

Step Two

Now focus your gratitude on the present opportunities. Keep on going with your thanksgiving, but now focus it on the chances, happy accidents, people, and circumstances that afford you the opportunities to at long last do something about those things you need to fix or repair.

Step Three

Figure out the answer to, “What’s next?” Don’t fret about getting too far ahead of yourself. Just figure out the first step. What will you do to get yourself on the right path toward self-improvement, growth, and change?

Ask those famous journalist’s questions:

Who? What? When? Where? Why? How?

Apply those questions to the first step. Just the first step!

Step Four

Get busy with that first step. Start. Don’t delay. Don’t talk yourself into waiting.

You will not make matters worse by taking that first step. Any movement in the right direction will help. The sooner you take the step, the sooner you get on the path toward growth. The key to getting unstuck is to MOVE.

Step Five

Be very aware of how it’s working and adjust. This is why it’s unimportant that you have every “i” dotted or “t” crossed. No worry about it being just right, or perfect. It just has to be good enough to give you clarity of what you’re going to do first. After you take that first step, pay attention to how it’s working, and make adjustments.

Step Six

Don’t quit. Keep going with the intent of improving just a little bit each day. Embrace the process of daily improvement. Quit thinking about what you’re giving up and instead, think about what you’re gaining. One day at a time. Remember that adage about how you eat an elephant – “one bite at a time.” Small steps compounded over time make BIG IMPROVEMENTS.

Step Seven

Remember, the end result – the goal – is the reward for the work so stay focused on enjoying the process, the work!

And don’t forget the pain that you’re ridding yourself of. It’s important to remember what we’re running from as we focus on what we’re running toward. It’s that “this is better than that” kind of thinking that will help us stay on course. We want to put THAT behind us so we can reach for THIS.

I hope that helps you in your battles.

And I hope you and your family have a safe and happy holiday season!

Late-Life Lucky: Anticipating The Ideal Outcome (Season 2020, Episode 14)

Robert H. Frank is the Henrietta Johnson Louis Professor of Management and Professor of Economics at Cornell’s Johnson Graduate School of Management. I don’t know him personally and until 2016 I had no idea who he was, but that’s the year I read an article in The Atlantic entitled, “Why Luck Matters More Than You Think.” It was intriguing me, but honestly, there wasn’t anything new about my intrigue. The subject of luck has fascinated me for a long time.

Some people don’t believe in luck. Or serendipity. Or chance. Especially when it comes to success or achievement.

By “late-life” I don’t necessarily mean age, but it might include that. Most certainly it includes experience.

A person begins to learn something at an early age. Take a current professional ice hockey player. His parents put him in ice skates for the first time when he was 3. Since then he’s spent almost as much time in ice skates as he has sneakers. By the time he’s approaching 14, he’s a decade into the learning curve. Off he goes to play major junior hockey – a high level of play for boys approaching high school. He moves to another town where the team is located and he begins to play the highest level of amateur hockey while living with a host family who has taken him in. Before his 18th birthday, he’s drafted by an NHL team. He’s 15 years into the learning process, but he’s only 18.

A person matures past middle-age. She’s spent her entire life pursuing art. As a young girl, she fell in love with painting and she’s been at it ever since. It’s never earned her much of a living. Until now. A while back she had a little showing at a local gallery. A blogger with a widely read blog happened to live in the area and visited the exhibition. And wrote a piece about this woman’s artwork, along with posting some pictures of her work. About a hundred miles away, in a big city, an art gallery owner saw the blog post about this now older woman’s showing. An email was sent and now after 4 decades of painting artwork in relative obscurity, she’s achieving late-life luck. She’s experienced at art and life.

There are many flipside stories that counterbalance these. Stories of people who began early and never found any success. People who persisted for decades and never found any luck.

Let’s talk more about it.

If I Reach The End Before I’m Done (Season 2020, Episode 13)

In 2012 a musician Joshua Hyslop released an album, Where The Mountain Meets The Valley. Track 6 is “The Mountain.” It contains a lyric that serves as the title of today’s episode.

When I first heard it I wrote that phrase down. Often I’d remember it.

I’d consider the long list of things I set out to do as a young man. And those things I’d still like to get done now that I’m old. It’s different now. Not at all like it was when I was 20 and my ambitions seemed more fantastic.

When Joshua’s latest record was released, on September 11, 2020, I went back to listen to other music he’d produced, including this song, The Mountain. I hadn’t thought of the phrase in a long while, but there it was marching its way to the front of my mind. Especially during early morning walks, I’d think about it.

Then, a few days ago, on September 29th my father turned 97. I thought about his life and the years he’s experienced since 1923, the year he was born. For his birthday I decided to record a sort of year-by-year historical commentary from 1923 up to the present. It wound up being almost an hour-long, but the last few minutes being a son’s message to his dad. I’m blessed that both my parents are still alive and doing well, living in a house by themselves. My mom is 88.

My folks have enjoyed long lives. They’re still enjoying life. They’re blessed. They won’t likely reach the end before they’re done – the blessing of living a long life. But you can never be sure. Time – our time – is tenuous at best. Which is why the admonition “make the most of it” is so common. But also why it’s become so trite and ignored.

2 Peter 3:4 and saying, “Where is the promise of His coming? For ever since the fathers fell asleep, all continues just as it was from the beginning of creation.”

It’s the trap we all step into. The trap of thinking we’ll have tomorrow. Or this afternoon. Or tonight. Why? Because that’s how it’s always been for us. We had yesterday. Now we have today. So we’re fooled into thinking – believing – we’ll have tomorrow.

I’m not trying to be a downer or be morose.

Today’s show focuses on 5 words:

  1. Curiosity
  2. Understanding
  3. Judgment
  4. Criticality
  5. Grace (compassion)

Also, here’s an old episode you may have missed that speaks to one aspect of today’s topic: the process.


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